Privacy Policy

Last Updated: June 25, 2025

Nurvis Agency (“we”, “our”, or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our website, services, or communications.


1. Contact Information

For any questions or privacy-related requests, you can contact us at:

Email:

[email protected]

[email protected]


2. Data We Collect

We may collect the following personal information when you visit or interact with our site:

  • Full name
  • Email address
  • Phone number
  • Company name
  • IP address
  • User behavior (e.g. page views, click paths)
  • Uploaded files (via forms or chat)

3. How We Collect Your Data

We collect data through:

  • Contact forms and newsletter sign-ups
  • Chatbot and direct communications (email or messaging)
  • Cookies and tracking tools
  • Scheduling tools (e.g., Calendly)

4. Why We Collect It

We use your data to:

  • Respond to your inquiries and requests
  • Send relevant email marketing or updates (only if you opt-in)
  • Analyze and improve our website experience
  • Schedule meetings and facilitate collaboration

5. Third-Party Services

We use trusted third-party services to power our website and operations:

  • Google Analytics (analytics and user behavior)
  • Cloudflare (site security and performance)
  • Calendly (appointment scheduling)
  • Klaviyo (email marketing)
  • Stripe and PayPal (payment processing, if applicable)

Each of these providers may collect or process data according to their own privacy policies.


6. Cookies and Tracking

We use cookies to enhance your experience and track website usage. These include:

  • Functional cookies – to remember your preferences and improve usability
  • Analytical cookies – to analyze traffic and optimize performance

You can manage or disable cookies in your browser settings.


7. Data Storage and Security

We store user data on EU-based secure servers and through encrypted third-party platforms. We take all reasonable steps to protect your information from unauthorized access, loss, or misuse.


8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or until the user requests deletion.


9. Your Rights

Depending on your location, you have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications (via unsubscribe link in emails)

To exercise any of these rights, please contact us at [email protected].


10. Data of Minors

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect or process personal data from children.


11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of last update clearly shown at the top.


12. Questions or Complaints?

If you have concerns about your data or this policy, please reach out to us directly at [email protected]. If you’re located in the EU or UK, you may also lodge a complaint with your local data protection authority.